Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-wine-list-optimization-engines.livebursts.com (hereafter referred to as “AI Wine List Optimization Engines,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we handle data when you use our website, applications, services, and products, ensuring compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-wine-list-optimization-engines.livebursts.com
  2. Mobile and desktop applications associated with our services
  3. Online services and products offered through our platform
  4. Interactions between our users and authorized representatives

Please note that this policy does not extend to third-party platforms, apps, or services linked from our website, as they have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with you when:

  1. You sign up for and use our applications and services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, categorized as follows:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Information: Details related to your payment methods, such as card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status or transactions made through our platform.
  4. Purchase Information: Records of products or services you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses.
  6. Location Data: Information about your geographical location when using our applications or visiting our websites.
  7. Feedback: Reviews, comments, and responses you provide to enhance our services.
  8. Social Media Information: Details from social media platforms when you interact with us through these channels.
  9. Product Information: Any data you voluntarily share about your preferences, interests, or product interactions.

We gather this information through direct user input, application interactions, and automated technologies used for service delivery. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and for analytics purposes:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and applications. They ensure you can navigate through pages without loss of information.
  2. Preference Cookies: Cookies that remember your preferences, language settings, and display options to personalize your experience.
  3. Analytics Cookies: Used by our analytics providers to track user behavior, gather navigation data, and compile statistical reports about our visitors’ activities.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification. Our retention periods vary based on the type of data and its usage within our systems.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our use of your personal data, while we verify or dispute its accuracy.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you, or to profile you.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team at:

  • Email: [email protected]
  • Mail: AI Wine List Optimization Engines, Privacy Team, [Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised policy version date. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to:

  • Email: [email protected]
  • Mail: AI Wine List Optimization Engines, Customer Support, [Address]